top of page

Privacy Policy

A legal disclaimer

Your privacy is very important. This policy explains how your information is handled when you engage in counselling.

Confidentiality

  • What you share in counselling is kept private.

  • Information will not be disclosed to others without your consent, except where required by law (for example, if there is risk of harm to yourself or others, or safeguarding concerns).

Record Keeping

  • Brief notes may be kept to support your counselling process.

  • These notes are stored securely and are not shared with anyone else.

  • Records are retained only for as long as necessary in line with professional and legal requirements.

Data Protection

  • Your personal information is handled in accordance with UK data protection law (GDPR).

  • You have the right to access, correct or request deletion of your information.

Communication

  • Email, phone or online contact details are used only for counselling purposes.

  • Electronic communication is kept to a minimum to protect your confidentiality.

Supervision

  • Counsellors may discuss aspects of their work in professional supervision to ensure safe and effective practice.

  • Any material shared is anonymised so you cannot be identified.

bottom of page